The following document outlines the Terms and Conditions for the next website.
Terms and Conditions Correct as of
If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. And from time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, no longer want to receive a Next catalogue or wish to alert us to duplicate mailings, please call us on our helpline number or email marketing@next.com Next is committed to respecting your privacy. An electronic copy of each order is held by Next but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.
We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing list made available or no longer choose to receive a Next catalogue or wish to alert us to duplicate mailings, please call toll-free or email us at information@nextdirect.com. Next is committed to respecting your privacy. To review our privacy policy, please visit nextdirect.com.
Great news, shipping is currently free for all orders over 40 KWD. Orders under 40 KWD will be charged at 2.5 KWD for shipping per order. Delivery lead times will be confirmed at checkout based on stock availability and location. Orders placed before midnight and shipped from our GCC warehouse will normally be delivered within 2 working days. Orders shipped from our UK warehouse will be delivered within 4 working days. If your order contains items from our GCC warehouse and UK warehouse then we will split your delivery in order to get items to you as quickly as possible. Please ensure your city location is correct for the fastest possible delivery. Please allow extra days for delivery during Qatar, UAE holidays, UK national holidays, weekends and sale time.
Free Delivery and other offer order codes remain the property of Next Directory, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.
International orders placed online cannot be returned to a Next Retail Store. You can return any unused items within 28 days of receipt for a refund (provided the items are in a new and unused condition) via post using the returns note in your parcel. Postage must be paid by the sender and will not be refunded by Next. (This does not affect your statutory rights). Once your return is processed, 2 KWD will be deducted from your refund. All cosmetics, grooming products and certain jewellery can only be returned if found to be faulty. Where a product has a security seal, a refund or exchange will not be given if the seal is broken unless the item is faulty. You will receive a refund within 7 - 10 days to the payment method that you used to place your order.
Please note that all shipments to destinations outside of the UK may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s, responsibility. Please refer to your customs department for guidance.
If you are dissatisfied in any way with your order or have a query relating to home delivery, please call 441164795005. (Lines are open: 24 hours a day) or email us at customerservices@nextdirect.com.
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days and is in new, unused condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in Kuwaiti Dinar (KD). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store. We will request payment for the full amount on confirmation of your order.
All prices across our website reduced by 10% as of 11th July. Prices shown on the site have the new lower pricing structure applied.
All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.
Next designers take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.
© Copyright 2024 care of the Next Directory (a trading name of Next Retail Ltd.), Desford Road, Enderby, Leicester, LE19 4AT, UK. Registered number 4521150.
We reserve the right to refuse to enter a contract with any individual or company. The supplier of the goods featured is Next Directory, a trading name of Next Retail Limited. Next Retail Limited, registered in England and Wales 4521150, Registered Office Desford Road, Enderby, Leicester, LE19 4AT, UK. Authorised and Regulated by the Financial Conduct Authority for consumer credit activity in the UK. Vat Registration Number GB 1790765890.
Company Secretary S.L. Anderson
Telephone calls to and from Next Directory may be recorded or monitored as part of our efforts to further improve service to our customers.
We are unable to accept credit cards that are due to expire within the next FIVE Days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained.
NEXT General Trading FZE, Registered in Dubai, Company No. 57324021. Registered office |1st floor, JAFZA 18 & 19|PO BOX 262746|Jebel Ali Free Zone |Dubai|UAE
These Terms and Conditions will be governed by and interpreted in accordance with English Law. The parties hereby submit to the jurisdiction of the English Courts. All contracts will be concluded in the English language.
Offer available to selected customers, criteria predefined by NEXT General Trading FZE
The discount will automatically be loaded to your account and applied at checkout.
The offer is available from 00:01 on 03/05/2024 and will expire 23:59 on 30/08/2024.
You must be logged into your customer account to redeem the offer. The discount can only be used by the account holder.
The offer of KWD2 will only be valid on orders over KWD6 after other discounts have been applied.
The offer can only be used once per customer.
The offer is for online purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
The promotion discount applied will be apportioned across all qualifying items (those not excluded above).
If you have more than one unused promotion against your account, please note that only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The discount cannot be exchanged for cash; no refund or change will be given.
Usual delivery times, methods, charges and returns policies apply.
We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is NEXT General Trading FZE, Registered in Dubai, Company No. 57324021
This promotion is governed by the UAE law and disputes are subject to the exclusive jurisdiction of the UAE courts.
Offer available to selected customers, criteria predefined by NEXT General Trading FZE
The discount will automatically be loaded to your account and applied at checkout.
The offer is available from 00:01 on 03/05/2024 and will expire 23:59 on 30/08/2024.
You must be logged into your customer account to redeem the offer. The discount can only be used by the account holder.
The offer of KWD4 will only be valid on orders over KWD10 after other discounts have been applied.
The offer can only be used once per customer.
The offer is for online purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
The promotion discount applied will be apportioned across all qualifying items (those not excluded above).
If you have more than one unused promotion against your account, please note that only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The discount cannot be exchanged for cash; no refund or change will be given.
Usual delivery times, methods, charges and returns policies apply.
We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is NEXT General Trading FZE, Registered in Dubai, Company No. 57324021
This promotion is governed by the UAE law and disputes are subject to the exclusive jurisdiction of the UAE courts.
Upon successful new account registration a 10% discount will be automatically loaded to your account.
Valid on order after other discounts have been applied.
You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
The offer can only be used once per customer and will be valid until used.
The offer is for online purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
Promotion discount applied will be apportioned across all qualifying items.
If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The discount cannot be exchanged for cash and no refund or change will be given.
Usual delivery times, methods and charges and returns policy apply.
The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is NEXT General Trading FZE, Registered in Dubai, Company No. 57324021
This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.
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